Client communication should add value. Not overhead
Keeping clients in the loop doesn’t have to mean endless email chains or static report updates. With modern client engagement tools, you can give stakeholders real-time visibility and structured feedback paths—without slowing your team down.
Kickoff: Get aligned from the start
Use Gateway questionnaires to collect scope details and requirements. Clients and consultants start from the same shared understanding.
- Capture project goals and scope clearly
- Reduce miscommunication early on
- Eliminate back-and-forth email chains
Testing: Share findings as they’re discovered
Give clients a live read-only view into progress. Dradis updates automatically—no need for status calls or spreadsheet exports.
- Clients follow along in real time
- Build trust through transparency
- Catch blockers before they delay delivery
Reporting: Standardize and speed up delivery
Automate consistent report templates so clients get clear, branded outputs—faster.
- Eliminate inconsistent wording
- Reduce review cycles and QA time
- Make final delivery smoother
Delivery: Hand off results with confidence
Use Gateway and the Remediation Tracker to provide live views and action items—all in one place.
- Clients get everything they need to act
- Fewer support questions post-delivery
- Handoff is centralized and clear
